Hello (or hello again). Thank you for your interest in our handmade products!
NOT READY TO BUY? If you are NOT ready to buy, still got questions, or want to talk about some other details before buying, please CONTACT us and let's talk. We're here to help you!
READY TO BUY! If you ARE ready to buy, please send at least 50% down payment (100% payment in advance is needed for special/custom orders) by clicking HERE to use PayPal. When prompted, please send payment to [email protected]. Make sure to include your full name and full address for shipping purposes. - - Items will not leave our headquarters until full payment is received. - -
SHIPPING Shipping cost is NOT included in our price. Unfortunately, we're not at that level of automatization yet. We can calculate your actual shipping cost after finishing your item and weighting it. We do have a $5 minimum S&H fee and may be able to give an estimate in some cases. If in doubt, please CONTACT us before sending any payment. We ship on Wednesdays and Saturdays.
Unless you request something different, we ship via standard USPS to the contiguous United States. International orders can be discussed individually.
COMMUNICATION We do our best to reply within 24 hrs. on any of our platforms, including Instagram and Facebook. Comments, ideas, and suggestions on improvements to our practices are always welcome!
ELBOW GREASE We'll do our best to get to work on your order within a few days from placing it, but we depend on availability of all materials, as well as on volume of previously scheduled orders by other customers.
We can provide some customization and laser engraving options on selected items. Please ask before your order is confirmed.
NOT SO FINE PRINT Because of the nature of our goods, no returns or exchanges are accepted, but if we mess something up, we're happy to make it up to you! Items will not leave our headquarters until full payment is received. We do have a $5 minimum Shipping & Handling fee.
A's for your Q's Yes, we can accommodate rush orders (depending on current volume of requests). We do have an Etsy Shop but we aren't using it much at the moment. Yes, we do some repair work on purses, belts, and the like. Please contact us and let's see if we can help. As of 2021, we are a tiny team... Like 1 and 1/2 men, working 25 hrs. a day, 8 days a week, to try and serve our clients at the best of our abilities. Don't see it on our website, but you really want it? Please ask! Chances are, we may be able to custom make it for you! We want to make you happy with our leather products, but we do have limits to what we can make and to the style and look of our goods. We do NOT use "faux" leather, "vegan" leather, nor "genuine" leather... None of them is actual leather!!! Our leathers and hides are top grain or full grain only. That's the best REAL leather you can find in the world. And we treat those materials with the respect and care that you, our craft, and the animals that provided it deserve.
We are here to help you and we want your shopping experience to be stress-free. Please connect with us if you have any question or concern.